WHY US?
24/7
OPS COORDINATION
KENT
AND SOUTH EAST
500+
EVENTS
TRAINED
STEWARDS
WHAT WE DO
THE EYES, EARS & FRIENDLY FACE OF YOUR EVENT.
Event stewards are the people your guests interact with most. They're the ones directing them to their seats, answering questions, managing queue flow, keeping spaces calm and critically spotting problems early and escalating them before they become incidents. Good stewarding is invisible when it works and obvious when it's absent.
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Our stewards hold the Level 2 Award in Understanding Stewarding at Spectator Events (or equivalent), alongside emergency first aid awareness, crowd management training and safeguarding and equality awareness. They're deployed in Akon-branded hi-visibility vests, visually distinct from security personnel because stewards and security serve different functions and your guests should be able to identify the right person to approach.
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We provide stewarding as a standalone service or as part of an integrated events safety package that combines stewards, SIA door supervisors and crowd management officers under a single command structure giving event organisers complete oversight through one Akon point of contact.
✓ Guest direction, information and assistance throughout the event
✓ Queue management and entry flow control
✓ Spectator and crowd area monitoring
✓ Early identification and escalation of safety concerns
✓ Emergency evacuation support and route guidance
✓ Welfare checks on vulnerable or distressed individuals
✓ Coordination with security, management and emergency services
✓ Post-event site check and dispersal support
WHO IS THIS FOR
EVERY EVENT, ANY SCALE.
Our stewarding teams are experienced across the full range of Kent's event calendar from intimate community gatherings to large scale festivals. We know the difference between what a 200 person charity dinner needs and what a 5,000 person outdoor concert requires and we staff accordingly.
MUSIC & ARTS FESTIVALS
OUTDOOR CONCERTS
SPORTING EVENTS
COUNTY SHOWS & FAIRS
UNIVERSITY EVENTS
COMMUNITY EVENTS
CHRISTMAS MARKETS
CORPORATE EVENTS
AWARDS CEREMONIES
CHARITY FUNDRAISERS
STEWARD QUALIFICATIONS
TRAINED FOR YOUR EVENT.
Level 2 Stewarding Award
All our stewards hold the Level 2 Award in Understanding Stewarding at Spectator Events the industry standard qualification covering crowd safety, emergency procedures and spectator welfare.
First Aid
​Emergency first aid awareness training ensures our stewards can respond appropriately to medical situations while emergency services are called critical in environments where professional first aiders may not be immediately adjacent.
Safeguarding & Vulnerability
Trained to recognise and respond appropriately to vulnerable individuals including those showing signs of distress, intoxication, or predatory threat. Our stewards know who to involve and how, quickly and discreetly.
QUESTIONS & ANSWERS
STEWARDING SERVICES FAQS
What is the difference between a steward and a security officer at an event?
An SIA licensed security officer (door supervisor) is authorised to carry out security activities at licensed premises including searching individuals, managing access and using physical intervention where legally justified. An event steward is not SIA licensed and does not carry out these functions. Their role is crowd safety, guest management, information provision and early escalation. Most events benefit from both working together.
How many stewards does my event need?
Seated venues, events with alcohol and events with a younger demographic typically require higher than average ratios. We'll provide a staffing recommendation as part of your quote, based on your specific event details and any applicable licensing conditions.
Can stewards be deployed alongside your security and crowd management teams?
Yes and this is our recommended approach for most events above 500 people. We provide all three services and when we supply an integrated team, they operate under a unified radio network and a single Akon Security operational lead meaning faster communication, cleaner command and better outcomes for your event.
Are your stewards experienced with outdoor events in Kent?
Yes. We've stewarded events across Kent including county shows, outdoor festivals, community events and university functions. Our team is familiar with the specific challenges of outdoor stewarding in the South East variable weather, large footprints, complex dispersal routes and mixed audiences.
Can you provide stewards at short notice?
In many cases, yes. We maintain a pool of qualified stewards available for short notice deployment across Kent. While larger events benefit from advance planning, smaller deployments can often be arranged within 48–72 hours. Contact our operations team with your event date, location, expected attendance and staffing requirement.