Getting started with C247
In April 2024, AKON Security will be moving from its existing staff management software PARiM to a new platform called C247. This page has been created to support staff through the change; here you can find support guides, videos, and other information about the transition process.
Why are we changing?
The document below outlines some of the reasons we are changing platforms, and reassures staff that this is not a decision which has been taken lightly. Please take time to read the document linked below.
Downloading the app
If you haven't already, please install the C247 app via the following button, depending on which device you have:
Logging in for the first time
When logging in for the first time, the easiest way will be to
Open the app
Enter your mobile number
Click 'Forgotten Pin' (you will only need to do this for your first time logging in)
You will then be sent a new pin via text message
Type this new pin in the PIN box
Click 'remember me' so the app remembers your login details
Then click 'Login'
Click the button below to view the full how-to guide. There's also a video here to walk you through the process.
Accepting your first shift
When you login for the first time, there should be a 'Test Shift' assigned to you. I have sent this to you to allow you to see where upcoming shifts will be and to learn how to navigate the app. Click the button below for a full how-to guide, or watch the video here.
Booking On and Off
To book on (clock in) to a shift:
Go to Schedule
Click on the shift you want to book on to, options will appear
Click 'book on',
Take a selfie
Click 'Ok' on the pop up boxes
You should receive a successful book on message.
This process to book off is the same, just select 'Book Off' in the options that pop up.
Now you're logged in, please take time to familiarise yourself with the app. Also, please ensure all your details are up to date including addresses, emergency contacts, etc. Click the button to access the full help guide.
If you have any issues which cannot be solved with the help guide, please contact Ben via WhatsApp on 07785 804 378. Alternatively, you can contact C247 directly on 0800 955 2472.